We’re a consultancy. We work with organisations to face their digital challenges, build teams, and change their processes. Our aim is to leave everything better than when we arrived, and for you to have learnt something along the way. We’re technology agnostic, and will make our recommendations based on your specific situation.
We’re used to working on challenges posed by hugely different situations, and whether a project involves your main website, internal systems and processes, your strategy, or up-skilling teams — we can help, and we can make change stick. This, to us, is real digital transformation. If you’re keen to make improvements and if you want help making change happen, we can do that in a few ways.
Project discovery & definition
User research & testing
Coaching & mentoring
If you're planning a website, app, or want to improve something internally, we can work with you in the early stages to identify what your options are. We'd typically work with you on discovery, definition, prototyping and planning solutions.
This includes researching areas of problems and opportunity, uncovering what needs should be met, what options are available to meet these, and planning the details of how best to get you where you need to. Because we're technology agnostic, we won't be coming in with pre-set ideas that we push on you.
Perhaps you want to make your business processes or systems simpler, easier, faster, cheaper to run, or nicer to use? It could be that you have tedious, manual tasks that you want to digitise. You may need help setting your digital strategy for the future, and selecting appropriate technologies. Maybe you need help building the right team to support this, or teaching them new skills. Or possibly all of the above!
If an outside influence and fresh view is needed, we can provide you with independent advice and direction, identifying gaps in your direction or areas of opportunity for you to make improvements with digital. Whether it's an assessment of your current situation, strategy and roadmapping the future, updating older systems, using digital to transform business processes and improve user experiences, or structuring and interviewing teams, we can help.
Whether you're a startup looking for some guidance and a sense check before starting your next phase, or an established company wanting to shift direction or cover a gap in personnel, we can also help with temporary leadership and short term impact. Both intensive interim cover or on-going relationships are possible, depending on your situation.
Maybe you’re looking to improve the skills and knowledge within your company, so that you can do a lot of this work yourself?
With all of our projects, one of our goals is to leave you with a greater understanding than when we arrived. This may be through introducing new work practices and things to think about throughout the course of a project, or giving you an awareness of different ways to do tasks. It’s really important to us that we explain things (even technical things!) in a way that is understandable - there are no stupid questions.
Outside of projects we provide training through workshops, coaching and mentoring. Our current workshops are:
Perhaps you just need a little bit of advice, or want an expert eye to make a recommendation? Consultancy days can be used for areas including expert reviews of websites, establishing best practice, documentation review, technical editing, pitch support, helping with individual aspects of work that you're undertaking, or simply getting some advice.
Many of our clients use our consultancy for regular support and accountability - having an expert to call in when needed - but we also offer one-off sessions in the form of:
I don’t know - help me to work out what we could be doing better!